Accessibility Statement
Introduction
Q.I.S. Israel Ltd. is committed to promoting accessibility to ensure that people with disabilities and special needs can comfortably access and use the services we offer. We strive to guarantee convenient access for all our customers at service and sales points, on our website, and through our telephone service centers.
Approximately fifteen percent of the population in Israel faces accessibility challenges online, including individuals with visual impairments, hearing impairments, motor disabilities, senior citizens, and others.
To ensure professional and inclusive service for everyone, we have implemented the necessary adjustments on our website, applying accessibility guidelines in accordance with the Israeli Accessibility Standard and the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services), 2013 (Section C: Internet Services).
Our website complies with Accessibility Standard 5568 Level AA, based on WCAG 2.1 guidelines. The site’s accessibility is supported on the following popular browsers: Chrome, Firefox, Internet Explorer 9 and above.
Accessibility Arrangements in the Organization
Our service is provided at the airport and at the customer’s home, not by visiting our offices.
Website Accessibility Adjustments
We have invested significant resources to ensure that our website is easier to use and more accessible for people with disabilities, driven by a strong belief that everyone has the right to live with dignity, equality, comfort, and independence.
We provide an advanced accessibility tool by NagishExpress – Web Accessibility, powered by a dedicated accessibility server. This software enhances the website’s compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
You can activate the NagishExpress accessibility menu by clicking the accessibility icon that appears at the corner of the page. This menu and the technology it activates offer many features, including:
Adapting the website and its tags for assistive devices and technologies for people with disabilities
Enabling keyboard navigation between website links
A button to disable flashing and/or moving elements on the screen
Buttons for changing contrast: light contrast, dark contrast, and color inversion
A button to highlight all links on the website
Font size adjustments for increasing or decreasing text size
A button to adjust text spacing with three levels of spacing
An option to hide images on the website
A button that displays the alternative text (alt) of images on mouse hover
Dyslexia support – changing the font to one that is easier for people with dyslexia to read
A button to enlarge the mouse cursor
A reading mask to focus on the central content of the page
A reading guide that adds a line below the cursor to assist with reading
Text alignment – options to align text left, right, or center
A button to adjust line height (line spacing) between texts on the site
Additionally, there are accessibility profiles that allow users to tailor the site according to their specific needs. Available profiles include:
Motor impairment, Blindness, Color blindness, Dyslexia, Visual impairment, Cognitive and learning disabilities, Epilepsy, ADHD.
The accessibility plugin supports screen reader software such as JAWS, NVDA, and others.
Contact for Accessibility Requests and Feedback
We are continually working to improve our website’s accessibility as part of our commitment to ensure it is usable by the entire population, including people with disabilities and special needs. Please note that despite our efforts to make all pages accessible, some parts may not yet be fully adapted.
If you have encountered any accessibility difficulties or have suggestions for improvement, we would be happy to receive your feedback or reports via email or phone. Please contact our accessibility coordinator:
Accessibility Coordinator
Name: Iris Ben Dov
Phone: 03-9751449
Email: irisya@qasisrael.co.il
Accessibility Statement Publication
This accessibility statement was last updated on: 10.06.2025
